Scheduling patients is one of the most common tasks performed by practices and it can also have a huge impact on your success. With 85 percent or more of a typical healthcare practice's expenses fixed, ensuring patients are scheduled effectively and efficiently is critical to maintaining and maximizing your practice revenue. Axial Healthcare handles patient scheduling services in an innovative way where it proved to be maximizing provider revenue.

EVBV of a patient is necessary to ensure that the patient has coverage, services that are being provided are covered, denials and appeals can be minimized and payments are expedited at the appropriate rates. According to RemitData, two of the top five claim denial reasons were insurance-coverage related. Axial Healthcare understands the importance of EVBV. A dedicated team focuses on preventing denials and avoiding delays in payment, which will boost revenue at the time of service, save time on the back end, and also enhance patient satisfaction. Axial healthcare team provides information to the physician offices three days in advance of the patient visit and uses some best in industry techniques and makes sure the provider gets reimbursed for the services provided without future denials.

The healthcare provider dictates office visits, emergency room visits, diagnostic imaging (radiology) studies, op notes, chart reviews, discharge summaries, and more. Medical transcription services include the act of transcribing medical reports that are dictated by physicians, nurse practitioners, and other healthcare practitioners. Axial Healthcare Transcription services are available both as audio transcription as well as video transcription. We offer cutting-edge data security, encryption, and redundancy so that our client always has access to their data. Our services are quick, accurate, economical and HIPAA compliant medical transcription services.

AAPC defines medical coding is a transformation of healthcare diagnosis, procedures, medical services and equipment into universal medical alphanumeric codes. These codes are from the transcription of physician's notes, laboratory and radiologic results or other medical record documentation. Axial Healthcare has a scrupulous team of both AAPC (American Academy of Professional Coders) & AHIMA (American Health Information Management Association) certified specialty-specific coders & auditors who strictly adhere to US Healthcare Insurance & Federal regulations. We continuously impart professional training in medical coding to all our coders to ensure that they remain well informed and updated with the latest developments. Our in-house medical coding services team are highly experienced with extensive coding domain knowledge and precise analyzing skills. We aim to improve hospital and physician profiling and scorecard data to position hospital for growth and improve external reputation without compromising on quality.

Axial Healthcare understands the importance of patient demographic data, as it contains every specific detail related to the patient. Every single piece of information provided in the patient demographic sheet is essential in medical billing and coding, as it directly affects the insurance claims payment. Our team ensures that an error-free patient demographic entry is done for claims submission, as it provides accurate data that facilitate quick processing of the insurance claims by the insurance company. Likewise, once documents are checked and verified and the coding is completed, our medical billing team creates medical claims while adhering to rules pertaining to the specific carriers and locations. Claims are usually created within a 24-hour period. Charge entry is one of the key areas in medical billing. In the medical billing charge entry process, created patient accounts are assigned with the appropriate $ value as per the coding and appropriate fee schedule. The charges entered will determine the reimbursements for the physician's service. Our medical billing experts take the utmost care to avoid any charge entry errors which may lead to denial of the claims.

The crucial step in the medical billing process is the submission of the claims through EDI. Submitting claims through EDI reduces processing delays and ensures higher acceptance rates with Payers. Axial Healthcare team has the skill and expertise to check for transmission related errors at a 'loop level'. We track the scrubber reports and the impact on revenue flow when not done diligently so that EDI rejections are handled immediately and resubmitted for processing. This ensures that there is no delay or lag in the payments from the insurance payers.

All insurances either send an EOB (explanation of benefits) or ERA (electronic remittance advice) towards the payment of a claim. The medical billing staff posts these payments immediately into the respective patient accounts, against that particular claim to reconcile them. The payment posting is handled according to client-specific rules that would indicate the cut-off levels to make adjustments, write-offs, refund rules, etc. Payments received from patients & insurance companies are posted to the patient's accounts in the client's medical billing system. Electronic posting of payments into the medical billing software and ensure that The posted ERAs are stored either in the billing system or a Document Management system (DMS) for future reference. We also set up Electronic Fund Transfers (EFT) and Electronic Remittance Advice (ERA) utilities to our client. This approach decreases turnaround time for posting payments and account reconciliation. For insurances that do not provide EFT, we post payments from paper EOBs within 24 hours. Axial Healthcare Payment Posting team works with the utmost attention and precise that the posted payments are balanced against the deposit slips to ensure accuracy in payment. Our team also checks for any underpayment being made to the accounts and makes sure that the provider gets paid for the services.

Denial Management process uncovers and resolves the problem leading to denials and shorten the accounts receivables cycle. Our denial management team establishes a trend between individual payer codes and common denial reason codes. This trend tracking helps to reveal billing, registration and medical coding process weaknesses that are then corrected to reduce future denials, thus ensuring first submission acceptance of claims. Also, the payment patterns from various payers are analyzed for setting up a mechanism to alert when a deviation from the normal trend is seen. Likewise, AR management team is structured to be a complete solution provider to address difficulties that occur in cash flows and is operated as a part of the medical billing team. We aim at accelerating cash flows and reducing the Accounts Receivable days by submitting error-free clean-claims, proper analysis of denied claims and regular follow-ups with insurance companies and patients for outstanding claims and dues. Axial Healthcare's goal is to recover the funds owed to the client as quickly as possible.

There could be several reasons why the patient needs to pay a part of the expenses including co-pays, deductible, and non-covered services. If the amount due from the patients is very minimal, the Provider can set a mandate for taking write-offs. If the amount is quite large, then it should be collected from the patients either before or after rendering the services. Axial Healthcare dedicated patient calling team follows up with patients. Once patients pay through checks or credit cards (via patient portals) our team makes sure these are correctly accounted against the claim to avoid any inflated AR and for proper closing of the claim. Our team patient calling can be classified into mainly two reasons i.e to collect the payment due from a patient or to collect the patient's insurance coverage details or any other personal information that may be required by the insurance carrier for submission and payment of the claim.